We ship orders the day after we receive them — if you order on a Tuesday, we ship your items out Wednesday morning. Friday and weekend orders are shipped Monday morning.
U.S. orders are shipped free. You may pay extra to upgrade your order to Priority or Express shipping.
International orders of $75 and over are shipped free.
If you order an item that is temporarily out of stock, we will backorder it and ship it as soon as the new stock arrives, usually in 1 to 2 weeks. Your credit card or PayPal is charged at the time of checkout.
Please provide a phone number if possible. We will only contact you if we have questions about your order. We do not sell or give out our customers’ contact information for any reason.
If you have questions, please do not hesitate to contact us by email at firstname.lastname@example.org, or by phone at 541-929-2359 (10 a.m. to noon or 1 p.m. to 3 p.m. Pacific time, please).
Thank you for visiting the Kolláge Needle Shop!
Kolláge Needle Shop
c/o Twitchy Hands Creative, Inc.
211 S. 9th St.
Philomath OR 97370